The Clinic Receptionist performs duties directly involved with all aspects of the secretarial duties needed to maintain medical records. The Clinic Receptionist handles all incoming telephone calls, directing calls to the appropriate department or person and takes messages when needed. The Clinic Receptionist assists the Patient in checking in for their appointment and for checking the Patient out after the appointment, including charge posting and follow-up appointment scheduling.
The Clinic Receptionist reports directly to the Clinics Operations Director.
Maintaining medical records.
Handles telephone calls in an efficient, friendly manner, taking clear and understandable messages when needed.
Greets Patients and directs them to the appropriate area.
Daily preparation of Patient chart for appointments, with all necessary paperwork attached.
Posts charges from the routing slip into the computer system, upon check out, including procedure codes and diagnosis codes.
a.) High School graduate or equivalent or preferred
a.) None required
a.) Experience in Medical Office work and capable of using office equipment preferred.